Privacy Policy

We want you to know that when you use our organisation you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information we collect about you, how it is used and shared, and your rights regarding it. 

We are registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that we hold and process. Our registered address is Trent Chambers 9 Regent Street Nottingham United Kingdom NG1 5BS our registration number is ZA196244, and our Data Protection Manager (DPM) is Usha Sood. Our Data Protection Manager can be contacted at ushasood@trentchambers.co.uk

Data Collection

The vast majority of the information that we hold about you is provided to us by yourself when you seek to use our services. We will tell you why we need the information and how we will use it.

Our Lawful Basis for processing your information

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. We process data on the following legal bases:

  • Consent of the data subject
  • Performance of a contract with the data subject or to take steps to enter into a contract
  • Compliance with a legal obligation
  • To protect the vital interests of a data subject or another person
  • Performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • The legitimate interests of ourselves, or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.

Where we rely on ‘legitimate interests’ as our legal basis, our legitimate interest includes running an efficient, legal and profitable business.

We use your information to:

  • Provide goods, services, deliveries, quotations, and information, for example, catalogues and newsletters;
  • Process or support payments for goods and services;
  • Conduct data analysis, testing, and research, and to monitor and analyse usage and activity trends;
  • Maintain the safety, security and integrity of our services;
  • Direct your enquiries to the appropriate customer support staff;
  • Investigate and address your concerns;
  • Communicate with you about products, services, promotions, studies, surveys, news, updates and events;
  • Process promotions/competitions, including prizes, and send you information about our services and those of our business partners;
  • Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law;

We do not use automated decision-making in the processing of your personal data however we do use software to track basic website traffic. See below for further information. 

We process both personal data and special categories of personal data as defined in the GDPR. This includes:

Common data types we collect:

  • Name;
  • Email;
  • Phone number;
  • Address;
  • Payment or bank details;

Specific data is collected for:

Customer/client data

  • Location details;
  • Device IP address;

Employee Data

  • Date of birth;
  • Family & next-of-kin details
  • Medical details
  • Equality and Diversity Data

Barrister Data

  • Date of Birth
  • Equality and Diversity data
  • Supplier and VAT number

Pupillage and Mini-Pupillage Data

  • Date of Birth
  • Equality and Diversity Data

Where necessary for the effective implementation of our Respect Policy:

  • Personal details including your name, date of birth and contact details
  • Family details
  • Lifestyle and social circumstances
  • Education, training and employment information 
  • Physical and/or mental health information
  • Racial or ethnic origin
  • Political opinions
  • Religious, philosophical or other beliefs 
  • Sex life or sexual orientation
  • Rarely, genetic data
  • Rarely, biometric data 
  • Details of criminal proceedings, outcomes and sentences, and related security measures

We may share your personal data with:

  • Delivery partners,
  • Our business partners;
  • Our subsidiaries;
  • The general public when you contribute to a public forum;
  • Our legal advisors in the event of a dispute or other legal matter;
  • Law enforcement officials, government authorities, or other third parties to meet our legal obligations;
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, refinancing, or acquisition of some or all of our business by another company; and
  • Any other party where we ask you and you consent to the sharing.

Transfers to third countries and international organisations

When any personal data is transfer to third countries or international organisations.

If we do transfer personal data to third countries or international organisations because we have barristers working overseas on International matters, we will satisfy ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.

We retain your personal data while you remain a barrister, client, pupil, mini pupil, employee or consultant, unless you ask us to delete it. Our Retention and Disposal Policy (copy available on request) details how long we hold data for and how we dispose of it when it no longer needs to be held. We will delete or anonymise your information at your request unless:

  • There is an unresolved issue, such as a claim or dispute;
  • We are legally required to; or
  • There are overriding legitimate business interests, including but not limited to fraud prevention and protecting customers’ safety and security.

Your Rights
Under the General Data Protection Regulation, you have a number of important rights that you can exercise free of charge. In summary, these rights are:

  • Transparency over how we use your personal data and fair processing of your information;
  • Access to your personal information and other supplementary information;
  • Require us to correct any mistakes or complete missing information we hold on you;
  • Require us to erase your personal information in certain circumstances;
  • Receive a copy of the personal information you have provided to us or have this information be sent to a third party, this will be provided to you or the third party in a structured, commonly used and machine-readable format;
  • Object at any time to processing of your personal information for direct marketing;
  • Object in certain other situations to the continued processing of your personal information;
  • Restrict our processing of your personal information in certain circumstances;
  • Request not to be subject to automated decision making which producelegal effects that concern you or affect you in a significantly similar way;

If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.

If you want to exercise any of these rights, please:

  • Email, call or write to us.
  • Provide other information so that we can identify you (a passport, driving licence or utility bill). We may need to contact you to request further information to verify your identity;
  • Let us have proof of your identity and address;
  • State the right or rights that you wish to exercise?

We will respond to you within one month from when we receive your request.

Accessing and Correcting Your Information

You may request access to, correction of, or a copy of your information by contacting us at clerks@trentchambers.co.uk

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies to:

  • Validate users;
  • Remember user preferences and settings;
  • Determine frequency of accessing our content;
  • Measure the effectiveness of advertising campaigns; and
  • Analyse site visits and trends.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Declining them may prevent you from taking full advantage of the website. You can find out more about cookies and how to control them from your browser by visiting http://www.aboutcookies.org/.

We use the following cookies:

Software Analytics

Software Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

We assume you are happy with our site setting cookies. If you are not happy then you should either not use this site or you should delete our cookies or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “In Private” for Internet Explorer, “Private Browsing” in Firefox and Safari etc. 

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

 

 

Disclaimer

The materials and software made available on this Site are provided “as is” without representation or warranty of any kind, either express or implied, including, but not limited to, all implied warranties of merchantability, non-infringement, title, satisfactory quality or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you. 

Furthermore Trent Chambers accepts no responsibility or liability for, and makes no warranties that, functions contained at this Site will not be interrupted or error-free or that defects will be corrected. This Site may contain inaccuracies and typographical errors. Trent Chambers does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Site. Any reliance on such advice, opinion, statement or other information shall be at your own risk. Our policy of continual improvement means that product specifications and appearance are subject to change without notice. 

Trent Chambers assumes no responsibility, and shall not be liable, for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing of this Site, or your downloading of any materials, data, text, images, video, or audio from this Site. In no event shall Trent Chambers be liable to you or any third party for any incidental or consequential damages, lost profits, or lost data or any indirect damages, even if Trent Chambers has been informed of the same. 

Linking 

This Site may contain links to sites owned or operated by parties other than Trent Chambers. Trent Chambers has not reviewed the content of sites linked to this Site and is not responsible for the content of any such site pages. Linking to any other such site pages via the Site or other sites is at your own risk. Other sites may contain information that some people may find offensive or inappropriate. Trent Chambers assumes no responsibility for the screening of any site that is included as a link, and assumes no responsibility for the content, completeness, availability, accuracy, legality or decency of any linked site. Trent Chambers does not endorse any products or services available from any other sites, and it is not responsible for the failure of any linked site to provide any agreed goods or services. 

Communications 

Subject to the privacy statement below, any communication or material you transmit through this Site to Trent Chambers by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you so transmit may be used by Trent Chambers for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Trent Chambers is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this Site for any purpose whatsoever. 

 

Privacy Statement 

This privacy statement applies only to this Site. Trent Chambers respects the privacy of users of this Site and believes that such information should be used responsibly and appropriately. In general, all users may visit this Site anonymously and without revealing any additional personal information. There are times, however, when we may need information from you, such as your name and address. This is usually required in order for us to promptly respond to your requests for information or to answer your questions. Only the people who need it to respond to your communication will use this information. We do keep track of the countries and domains from which people visit us, the browser and/or Internet Service Provider used and other related data. We analyse this data for trends and statistics. We do not collect any personal data and user sessions are anonymous. We may also collect information automatically provided to us by your browser about the type of computer and operating system you are using. In general, we do not use cookies to help identify users. (Cookies are pieces of information that a web-site transfers to an individual’s hard drive for record-keeping purposes.) This privacy statement does not extend to anything that is inherent in the operation of the Internet, and beyond the control of Trent Chambers, and is not to be applied in any manner contrary to applicable laws, rules or regulations.

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